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Manorcare Health Services-Palm Desert
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Manorcare Health Services-Palm Desert Share
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Overview Share
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Palm Desert, California
Medicare and Medicaid

Manorcare Health Services-Palm Desert is a nursing home located in Palm Desert, California with 178 beds and an average of 150 residents per day.

Address
74-350 Country Club Drive
Palm Desert, California 92260
Contact
Scoreboard
Overall:
Health inspection:
Quality measures:
Long-term stay quality measures:
Short-term stay quality measures:
Staffing:
Nurse staffing:
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Facts & features Share
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Continuing care retirement community: No
Automatic sprinkler systems: Yes
Council: Family and resident council
Provider type: Medicare and Medicaid
Date first approved to provide Medicare and Medicaid services: February 9, 1989
Number of beds: 178
Number of residents per day: 150
Percent of beds that are filled: 84% of beds are filled
Health inspection Share
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Health inspection rating

Health inspection ratings are based on the number, scope, and severity of deficiencies identified during the three most recent annual inspection surveys, as well as substantiated findings from the most recent 36 months of complaint investigations. All deficiency findings are weighted by scope and severity. This measure also takes into account the number of revisits required to ensure that deficiencies identified during the health inspection survey have been corrected.

Number of health deficiencies by year

A health citation is a finding that a nursing home failed to meet one or more federal health requirements during an annual health inspection or a complaint inspection. Inspectors identify health citations by observing the nursing home's performance, its practices, or the conditions in the facility.

2019 51
2018 27
2017 6
Learn more about health inspection ratings
Staff Share
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Staff rating
Nurse staff rating

Staff ratings are based on nursing home staffing levels. They are based on two measures: (1) Registered nurse hours per resident per day and (2) Total nurse staffing (registered nurses, licensed practical nurses, and nurse aides) hours per resident per day.

Higher staffing hours per resident per day means that each resident receives more hours of care.

At Manorcare Health Services-Palm Desert, residents receive around 4.7 hours of care each day.

Nurse staffing hours per resident per day
Nurse aid staffing hours per resident per day 2.5 hours
Licensed practical nurse hours per resident per day 1.6 hours
Registered nurse staffing hours per resident per day 0.5 hours
Total nurse staffing hours per resident per day 4.7 hours
Quality of care Share
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Overall quality of care rating
Long-term stay quality of care rating
Short-term stay quality of care rating

The quality of care rating is based on a variety of measures including:

Percent of residents whose need for help with activities of daily living has increased
Percent of residents whose ability to move independently worsened
Percent of high-risk residents with pressure ulcers
Percent of residents who have/had a catheter inserted and left in their bladder
Percent of residents with a urinary tract infection
Percent of residents experiencing one or more falls with major injury
Percent of residents who received an antipsychotic medication
Number of hospitalizations
Number of outpatient emergency department visits
Management Share
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Manorcare Health Services-Palm Desert is operated by Manor Care of Palm Desert CA LLC. It was first approved to provide Medicare and Medicaid services on February 9, 1989.
Ownership
Name Role Ownership percentage Association date

Martin Allen

Individual
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Director Not Applicable Since 09/30/2012

Martin Allen

Individual
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Operational/Managerial Control Not Applicable Since 09/22/2017

LLC HCR Healthcare

Organization
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5% Or Greater Indirect Ownership Interest No Percentage Provided Since 12/21/2007

LLC HCR II Healthcare

Organization
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5% Or Greater Indirect Ownership Interest No Percentage Provided Since 12/21/2007

LLC HCR III Healthcare

Organization
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5% Or Greater Indirect Ownership Interest No Percentage Provided Since 12/21/2007

LLC HCR IV Healthcare

Organization
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5% Or Greater Direct Ownership Interest 100% Since 12/21/2007

HCR Manor Care Services LLC

Organization
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Operational/Managerial Control Not Applicable Since 12/21/2007

Inc. HCR Manorcare

Organization
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5% Or Greater Indirect Ownership Interest No Percentage Provided Since 07/26/2018

Kathryn Hoops

Individual
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Officer Not Applicable Since 11/07/2007

Jeffrey Ingrafia

Individual
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Managing Employee Not Applicable Since 07/16/2018

Elizabeth Kaczor

Individual
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Officer Not Applicable Since 09/30/2012

Thomas Kile

Individual
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Officer Not Applicable Since 01/01/2019

Patricia Mccormick

Individual
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Officer Not Applicable Since 09/30/2012

Inc Promedica Health System

Organization
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5% Or Greater Indirect Ownership Interest No Percentage Provided Since 07/26/2018

Dean Shipman

Individual
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Managing Employee Not Applicable Since 05/01/2016

Rami Ubaydi

Individual
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Officer Not Applicable Since 12/31/2017
Incidents and fines Share
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Number of facility reported incidents 20
Number of substantiated complaints 23
Number of fines 1
Total fines $13,266
Number of payment denials 0
Number of penalties 1
Nearby Share
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Test Share
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Federal Provider Number 555339
Ownership Type
Special Focus Status
Abuse Icon 1
Most Recent Health Inspection More Than 2 Years Ago
Provider Changed Ownership in Last 12 Months
Overall Rating 2
Health Inspection Rating 1
QM Rating 3
Long-Stay QM Rating 2
Short-Stay QM Rating 4
Staffing Rating 4
RN Staffing Rating 3

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