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Norfolk Health and Rehabilitation Center
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Norfolk Health and Rehabilitation Center Share
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Norfolk, Virginia
Medicare and Medicaid

Norfolk Health and Rehabilitation Center is a nursing home located in Norfolk, Virginia with 180 beds and an average of 152 residents per day.

Address
901 East Princess Anne Road
Norfolk, Virginia 23504
Contact
Scoreboard
Overall:
Health inspection:
Quality measures:
Long-term stay quality measures:
Short-term stay quality measures:
Staffing:
Nurse staffing:
Learn about our ratings
Facts & features Share
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Continuing care retirement community: No
Automatic sprinkler systems: Yes
Council: Family and resident council
Provider type: Medicare and Medicaid
Date first approved to provide Medicare and Medicaid services: May 4, 1990
Number of beds: 180
Number of residents per day: 152
Percent of beds that are filled: 84% of beds are filled
Health inspection Share
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Health inspection rating

Health inspection ratings are based on the number, scope, and severity of deficiencies identified during the three most recent annual inspection surveys, as well as substantiated findings from the most recent 36 months of complaint investigations. All deficiency findings are weighted by scope and severity. This measure also takes into account the number of revisits required to ensure that deficiencies identified during the health inspection survey have been corrected.

Number of health deficiencies by year

A health citation is a finding that a nursing home failed to meet one or more federal health requirements during an annual health inspection or a complaint inspection. Inspectors identify health citations by observing the nursing home's performance, its practices, or the conditions in the facility.

2019 18
2018 9
2017 12
Learn more about health inspection ratings
Staff Share
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Staff rating
Nurse staff rating

Staff ratings are based on nursing home staffing levels. They are based on two measures: (1) Registered nurse hours per resident per day and (2) Total nurse staffing (registered nurses, licensed practical nurses, and nurse aides) hours per resident per day.

Higher staffing hours per resident per day means that each resident receives more hours of care.

At Norfolk Health and Rehabilitation Center, residents receive around 3.4 hours of care each day.

Nurse staffing hours per resident per day
Nurse aid staffing hours per resident per day 2.1 hours
Licensed practical nurse hours per resident per day 0.9 hours
Registered nurse staffing hours per resident per day 0.4 hours
Total nurse staffing hours per resident per day 3.4 hours
Quality of care Share
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Overall quality of care rating
Long-term stay quality of care rating
Short-term stay quality of care rating

The quality of care rating is based on a variety of measures including:

Percent of residents whose need for help with activities of daily living has increased
Percent of residents whose ability to move independently worsened
Percent of high-risk residents with pressure ulcers
Percent of residents who have/had a catheter inserted and left in their bladder
Percent of residents with a urinary tract infection
Percent of residents experiencing one or more falls with major injury
Percent of residents who received an antipsychotic medication
Number of hospitalizations
Number of outpatient emergency department visits
Management Share
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Norfolk Health and Rehabilitation Center is operated by Medical Facilities of America Xli. It was first approved to provide Medicare and Medicaid services on May 4, 1990.
Ownership
Name Role Ownership percentage Association date

Ayn Cates

Individual
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5% Or Greater Direct Ownership Interest No Percentage Provided Since 06/20/2000

Ayn Cates

Individual
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Partnership Interest Not Applicable Since 06/20/2000

Challen Cates

Individual
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Partnership Interest Not Applicable Since 05/20/2005

Challen Cates

Individual
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5% Or Greater Direct Ownership Interest No Percentage Provided Since 05/20/2005

Joseph Fields

Individual
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Managing Employee Not Applicable Since 03/10/2017

William Fralin

Individual
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Partnership Interest Not Applicable Since 01/01/2010

William Fralin

Individual
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5% Or Greater Direct Ownership Interest No Percentage Provided Since 12/31/1998

William Fralin

Individual
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Director Not Applicable Since 01/01/2010

Karen H. Waldron TR UA 052495

Organization
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5% Or Greater Direct Ownership Interest No Percentage Provided Since 12/31/2009

Karen H. Waldron TR UA 052495

Organization
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Partnership Interest Not Applicable Since 12/31/2009

2000 Karen Holly Waldron Trust Dated October 25

Organization
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5% Or Greater Indirect Ownership Interest 10% Since 12/31/2012

2000 Karen Holly Waldron Trust Dated October 25

Organization
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Partnership Interest Not Applicable Since 12/31/2012

Kay Leigh Ferguson Trust U/W of Ann Huff Fralin

Organization
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Partnership Interest Not Applicable Since 12/31/2012

Kay Leigh Ferguson Trust U/W of Ann Huff Fralin

Organization
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5% Or Greater Indirect Ownership Interest 9% Since 12/31/2012

Carol Kroboth

Individual
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Director Not Applicable Since 06/25/2001

Claude Martin

Individual
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Director Not Applicable Since 01/25/1999

Inc. Medical Facilities of America

Organization
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Partnership Interest Not Applicable Since 05/01/1990

Medical Facilities of Virginia Limited Partnership II

Organization
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5% Or Greater Direct Ownership Interest No Percentage Provided Since 08/01/1990

Brenda Moore

Individual
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Officer Not Applicable Since 01/25/1999

W. Heywood Fralin 2012 Revocable Trust U/A/D 12/28/12

Organization
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5% Or Greater Indirect Ownership Interest 5% Since 12/31/2012

W. Heywood Fralin 2012 Revocable Trust U/A/D 12/28/12

Organization
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Partnership Interest Not Applicable Since 12/31/2012

W. Heywood Fralin Irrv Childrens TR UA 122812

Organization
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Partnership Interest Not Applicable Since 12/31/2012

W. Heywood Fralin Irrv Childrens TR UA 122812

Organization
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5% Or Greater Indirect Ownership Interest 16% Since 12/31/2012

Karen Waldron

Individual
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5% Or Greater Direct Ownership Interest No Percentage Provided Since 12/23/1991

Karen Waldron

Individual
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Director Not Applicable Since 12/23/1991
Incidents and fines Share
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Number of facility reported incidents 0
Number of substantiated complaints 8
Number of fines 0
Total fines $0
Number of payment denials 0
Number of penalties 0
Nearby Share
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Test Share
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Federal Provider Number 495210
Ownership Type
Special Focus Status
Abuse Icon
Most Recent Health Inspection More Than 2 Years Ago
Provider Changed Ownership in Last 12 Months
Overall Rating 2
Health Inspection Rating 2
QM Rating 4
Long-Stay QM Rating 4
Short-Stay QM Rating 4
Staffing Rating 2
RN Staffing Rating 2

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