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The Highlands of Memphis Health & Rehabilitation
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The Highlands of Memphis Health & Rehabilitation Share
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Overview Share
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Memphis, Tennessee
Medicare and Medicaid

The Highlands of Memphis Health & Rehabilitation is a nursing home located in Memphis, Tennessee with 180 beds and an average of 154 residents per day.

Address
3549 Norriswood
Memphis, Tennessee 38111
Contact
Scoreboard
Overall:
Health inspection:
Quality measures:
Long-term stay quality measures:
Short-term stay quality measures:
Staffing:
Nurse staffing:
Learn about our ratings
Facts & features Share
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Continuing care retirement community: No
Automatic sprinkler systems: Yes
Council: Family and resident council
Provider type: Medicare and Medicaid
Date first approved to provide Medicare and Medicaid services: June 25, 1984
Number of beds: 180
Number of residents per day: 154
Percent of beds that are filled: 85% of beds are filled
Health inspection Share
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Health inspection rating

Health inspection ratings are based on the number, scope, and severity of deficiencies identified during the three most recent annual inspection surveys, as well as substantiated findings from the most recent 36 months of complaint investigations. All deficiency findings are weighted by scope and severity. This measure also takes into account the number of revisits required to ensure that deficiencies identified during the health inspection survey have been corrected.

Number of health deficiencies by year

A health citation is a finding that a nursing home failed to meet one or more federal health requirements during an annual health inspection or a complaint inspection. Inspectors identify health citations by observing the nursing home's performance, its practices, or the conditions in the facility.

2019 4
2018 14
2017 6
Learn more about health inspection ratings
Staff Share
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Staff rating
Nurse staff rating

Staff ratings are based on nursing home staffing levels. They are based on two measures: (1) Registered nurse hours per resident per day and (2) Total nurse staffing (registered nurses, licensed practical nurses, and nurse aides) hours per resident per day.

Higher staffing hours per resident per day means that each resident receives more hours of care.

At The Highlands of Memphis Health & Rehabilitation, residents receive around 2.9 hours of care each day.

Nurse staffing hours per resident per day
Nurse aid staffing hours per resident per day 1.7 hours
Licensed practical nurse hours per resident per day 0.7 hours
Registered nurse staffing hours per resident per day 0.5 hours
Total nurse staffing hours per resident per day 2.9 hours
Quality of care Share
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Overall quality of care rating
Long-term stay quality of care rating
Short-term stay quality of care rating

The quality of care rating is based on a variety of measures including:

Percent of residents whose need for help with activities of daily living has increased
Percent of residents whose ability to move independently worsened
Percent of high-risk residents with pressure ulcers
Percent of residents who have/had a catheter inserted and left in their bladder
Percent of residents with a urinary tract infection
Percent of residents experiencing one or more falls with major injury
Percent of residents who received an antipsychotic medication
Number of hospitalizations
Number of outpatient emergency department visits
Management Share
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The Highlands of Memphis Health & Rehabilitation is operated by TN Mem OP LLC. It was first approved to provide Medicare and Medicaid services on June 25, 1984.
Ownership
Name Role Ownership percentage Association date

Sandra Daniels

Individual
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Managing Employee Not Applicable Since 02/08/2019

David Englander

Individual
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Officer Not Applicable Since 11/01/2018

LLC Harborview Highlands Holding

Organization
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5% Or Greater Indirect Ownership Interest 50% Since 02/08/2019

LLC Harborview Highlands

Organization
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5% Or Greater Direct Ownership Interest 100% Since 02/08/2019

Chaim Leibowitz

Individual
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Officer Not Applicable Since 11/01/2018

Chaim Leibowitz

Individual
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5% Or Greater Indirect Ownership Interest 50% Since 02/08/2019

LLC Monticello Commercial Capital

Organization
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5% Or Greater Security Interest Not Applicable Since 02/08/2019

LLC- Series BTH- 29 Monticello Funding

Organization
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5% Or Greater Mortgage Interest Not Applicable Since 02/08/2019

LLC Rosewood LTC Management

Organization
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Operational/Managerial Control Not Applicable Since 02/08/2019
Incidents and fines Share
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Number of facility reported incidents 4
Number of substantiated complaints 16
Number of fines 3
Total fines $46,354
Number of payment denials 0
Number of penalties 3
Nearby Share
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Test Share
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Federal Provider Number 445165
Ownership Type
Special Focus Status
Abuse Icon
Most Recent Health Inspection More Than 2 Years Ago
Provider Changed Ownership in Last 12 Months
Overall Rating 1
Health Inspection Rating 1
QM Rating 3
Long-Stay QM Rating 3
Short-Stay QM Rating 4
Staffing Rating 2
RN Staffing Rating 3

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